How things work at the club and what members are told, so we all give the same answers.
In short
Your attendance list marks who came for a trial and who is due to renew, with the price that applies to them.
Right after the session, offer them a membership and take the payment there and then with the club's Kaspi QR. After a trial, paying today takes 4 000 ₸ off.
You earn a bonus when they pay at your session or right after it: 2 000 ₸ for a newcomer's membership, 1 000 ₸ for a renewal.
If they don't buy now, thank them with no pressure.
Remind members they can bring a friend for free once a month. A friend who enjoys your session is someone you can offer a membership to right after it.
The club's tone is always friendly. Missed sessions and old payments are handled privately by the manager, not at the table.
Prices
What
Full price
After a trial, paid today
Trial
4 000 ₸
Paid in advance. Most new people start with one.
4 sessions (about once a week)
30 000 ₸
26 000 ₸
8 sessions (about twice a week)
40 000 ₸
36 000 ₸
The discount is the 4 000 ₸ trial taken off the first membership, if they pay today.
Long-standing members who had a personal price agreed with the club renew at 22 000 ₸ (4 sessions) and 33 000 ₸ (8 sessions). Your list shows who is on these prices.
Memberships are counted in sessions rather than weeks, so a member who comes more often uses theirs up sooner.
Offering a membership after the session
Check the marks on your list before the session: who is on a trial, who is due to renew, and which price applies.
After the session, have a quick, friendly word with them. A good evening does most of the work; what helps is mentioning that the discount only applies today.
If they'd like to buy, show them the picture of the club's Kaspi QR and they pay. Once they've paid, please ask them to send the payment receipt to the club's WhatsApp (+7 771 278 8590), the same way the club always asks for it. Then send the manager their name, which membership they bought and the amount, with the payment screenshot.
If they don't buy now, please don't push; just thank them.
More on what to do: Selling after the session. For anything unusual, a personal arrangement, or a conversation in Russian or Kazakh, the manager is the best person.
Member rules
These are the answers to the questions people ask most.
Missing a session: if they warn the club a day before, the session isn't used up. Without a warning, it counts as used, since a seat was kept for them. When something unexpected happens, the manager looks at it case by case and is usually lenient.
Moving a session: to another day or venue, this week or next, if there's a free seat. Members can also change their regular day.
Freeze: for two weeks or more, for example when travelling. Sessions are kept.
Refunds: the club doesn't refund memberships, but a membership can be frozen or passed on to another person.
Bring a friend: once a month, a member can bring a friend for free. They message the club first so a seat is kept. Please mention this to members at the end of your session.
If a session falls through on the club's side, it isn't counted and the member gets an extra session.
Group size: a usual group is 6 to 8 people, and up to 12 at most.
Schedule and venues
Venue
Address
Sessions
Nativez Office
Shevchenko 146
Mon-Fri 19:00 · Sat-Sun 13:00
Qazaq Soul
TRK Forum
Fri 19:00 · Sun 13:00
Costa Coffee
Dial Plaza, Seifullin 541
Thu 19:00 · Sat 13:00
An evening session starts at 19:00 (19:10 at the latest) and ends by 20:45. Your attendance link always shows your current sessions.
Your part
Attendance
Mark everyone on your link (✅ came, ❌ didn't come), then tap Save. Your link stays the same every week. It works best in Chrome or Safari rather than inside WhatsApp.
Please use ❌ only if the person really didn't come, since a ❌ can use up their session. If you're unsure, leave it blank.
If you forget, the page has a "Last week" switch for a few days.
Someone not on the list
If there's a free seat, they're welcome to join. Add them with + guest (name and phone).
They can pay through the club's Kaspi QR or in cash. After a QR payment, please ask them to send the payment receipt to the club's WhatsApp (+7 771 278 8590), the same way the club always asks for it. Please let the manager know right away, so the payment is recorded.
Please don't
Promise discounts, extra sessions or freezes beyond what's in this guide
Bring up a member's missed sessions or old payments at the table
Share members' phone numbers or personal details, or comment on anyone's health
Swap sessions or bring in new speakers directly (please send interested people to the manager)
Contacts
Club WhatsApp: +7 771 278 8590
Instagram: @nativez_kz · Members' site with schedule and rules: club.easy2loop.com
If your link isn't working, a screenshot to the manager is the quickest way to get it fixed.
Sessions and booking
The manager seats members each week; most have a regular day. Notes next to a name on your list ("trial", "first visit", "coming late") are how the club passes things on to you.
A small session can still run. If a session is cancelled or merged, the club lets you know.
Hosting tips
Flow: start by 19:10 with something easy on the table, a quick silly opener, ~35 min discussion, a 5-10 min break, ~40 min of games or a deeper format, and finish by 20:45 while the energy is high.
A silly or imperfect answer from you lowers the bar for everyone. Make sure everyone gets a turn: number the table and ask odd numbers first, then even.
Big tables: short whole-table answers, deeper questions in pairs. Small tables: longer answers and personal stories.
Sensitive topics (money, dating, religion, politics) go best in the third person: "why would someone…" rather than "would you…". Skip formal self-introductions.
If the table slips into Russian, a gentle reminder and a slower pace usually bring it back.